Privacy Policy

1. Introduction

 

This Privacy Policy explains how Asja Sproge Naturopathy (“we”, “us”, “our”) collects, uses, and protects your personal information. We are based in Latvia and comply with the General Data Protection Regulation (GDPR) and Latvian data protection laws. By using this website or booking services, you agree to the practices described in this policy.

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2. Data Controller

The data controller responsible for your personal information is:
Asja Sproge Naturopathy
Email: info@naturopathasja.com

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3. Personal Data We Collect

a) Identification Data

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• Name

• Email address (also used for sending newsletters if you choose to subscribe; you can unsubscribe at any time by clicking the “Unsubscribe” link in any newsletter)

• Phone number

• Address (for invoicing, if needed)

• Date of birth (only if relevant for assessment)

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b) Health Data​

 

• Collected only for naturopathic assessment and with your consent:

• Health history

• Symptoms and concerns

• Lifestyle information

• Medications and supplements

• Allergies

• Lab results (voluntarily provided)

• Consultation notes and treatment recommendations

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c) Website Data​

 

• Collected automatically through Wix:

• IP address

• Browser and device information

• Pages visited

• Cookies

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d) Payment Data

Online payments are securely processed via Wix Payments.
We do not store full card details.

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4. How We Use Your Data

Your data is used for:

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• Providing naturopathic consultations

• Booking and managing appointments

• Creating personalised treatment plans

• Responding to inquiries

• Maintaining required health records

• Processing payments and invoicing

• Improving website performance

• Meeting legal obligations

• Sending newsletters and updates (only if you have subscribed; you may unsubscribe at any time)

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We do not sell your data.

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5. Legal Basis for Processing

We process data under:

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• Consent – for health information and communications

• Contract necessity – providing booked services

• Legal obligation – accounting and health record rules

• Legitimate interest – website functionality and practice administration

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Consent can be withdrawn at any time by contacting us.

 

6. Data Sharing

We share data only when necessary with:

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• Wix.com (website hosting and security)

• Booking system providers

• Email service provider

• Payment processors

• Laboratories or specialists – only with your explicit consent

• Authorities – when legally required

All third parties comply with GDPR or equivalent safeguards.
 

7. International Data Transfers

Wix may store or process data outside the EU.
These transfers comply with GDPR safeguards (Standard Contractual Clauses or adequacy decisions).
More information: https://www.wix.com/about/privacy

 

8. Data Retention

 

• Health records: 5–10 years

• Emails/messages: up to 3 years

• Financial records: 5 years (legal requirement)

After these periods, data is securely deleted or anonymized.

 

9. Data Security

We use encrypted systems and restrict access to sensitive data.
Wix provides SSL encryption and secure hosting.

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10. Your Rights

You have the right to:

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• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict processing

• Withdraw consent

• Data portability

• File a complaint with the Latvian Data State Inspectorate

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Contact: info@naturopathasja.com

 

11. Cookies

This website uses cookies through Wix and optional analytics tools.
You can manage cookie preferences via the cookie banner or your browser.

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12. Children’s Privacy

Services are intended for adults (18+).
Data from minors is collected only with verified parental consent.

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13. Updates to This Policy

This Privacy Policy may be updated periodically.
Changes will be posted on this page with a new effective date.

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14. Contact

For privacy questions or requests:
Asja Sproge Naturopathy
Email: info@naturopathasja.com